End User License and Service Agreement

This End User License and Service Agreement (the “Agreement”) is entered into between you and the provider of the Game (the “Game Provider”, also referred to as “we”, “us”, or “our”) and constitutes a legally binding contract. To safeguard your legitimate rights and interests, please carefully read and fully understand all of its terms before you agree to and accept this Agreement, paying particular attention to the clauses that exclude or limit liability, as well as any separate agreement governing the activation or use of a specific service. Clauses that limit or exclude liability may be highlighted in bold to draw your attention.

Once you click “Agree” or “Accept” online, you are deemed to have read and understood the entire content of this Agreement and to have agreed to comply with its provisions. Unless you have read and accepted all of the terms of this Agreement, you are not entitled to use the Game services. Your use of the Game services is deemed to constitute your having read and agreed to enter into this Agreement.

If you are under the age of 18 (or below the age of majority in your jurisdiction), please read this Agreement together with your legal guardian, and pay particular attention to the terms applicable to minors.

If this Agreement is amended, the amended content will be published in the “User Agreement” section within the Game’s main interface. Once published, the revised terms will effectively replace the original terms, and no separate individual notice will be given to users. If you do not agree to the changes, you should stop using or proactively cancel the relevant services; otherwise, any login to, viewing of, or other use of the relevant services will be deemed your understanding and acceptance of the amended terms. The developer and the user agree to, understand, and abide by the following terms, which apply not only to the Game services but also, where the developer’s other related services involve similar or related circumstances, to those services, and are binding in all such cases.

Chapter 1 – Definitions

Unless otherwise specified, the following terms have the meanings set out below in this Agreement:

1.1 The Agreement: means the body of this Agreement, the Game Rules, and any amended versions thereof. Once officially released, the foregoing form an integral part of this Agreement. Where this Agreement is subject to applicable laws and regulations governing online games and online game service agreements, such mandatory requirements shall prevail to the extent of any conflict. If you wish to use other services we provide, you must also comply with the service terms relating to those services, which likewise form an integral part of this Agreement.

1.2 Game Rules: means the user codes of conduct, player regulations, game announcements, notices, and similar content concerning the Game that the Game Provider issues and revises from time to time.

1.3 Game Provider: means the individual or company that provides the Game and its services to you, referred to in this Agreement as “we”, “us”, or “our”.

1.4 Game: means, collectively, the game(s) we operate, including games in the form of computer client games, web games, and mobile games. Where the Game is provided in software form, it also includes the relevant software and related documentation.

1.5 Game Services: means the various online operational services related to the Game provided to you, including but not limited to online multiplayer/battle services, chat and social services, and community services.

1.6 Game Elements: means the text, images, audio, video, icons, interface design, layout framework, related data, electronic documents, and other content and information contained in or related to the Game.

1.7 You: also referred to as the “player” or “user”, means the natural person authorized to use the product and its services.

1.8 Game Data: means the various data generated by you during your use of the Game and recorded by the servers, including but not limited to game logs and security logs.

1.9 Unauthorized Top-up: means any top-up made through any payment channel other than our officially designated payment channels.

1.10 Virtual Items: include but are not limited to in-game virtual currency, props, equipment, and materials.

1.11 User Information: means the information you register in the identity-registration system, the Game Data under your game account, and other information and data that you provide to us during your use of the Game services or that we need to collect for purposes of security and user-experience optimization.

Chapter 2 – Statement of Intellectual Property Rights

2.1 We own the Game itself and all Game Elements, together with all related intellectual property rights, except for rights that third-party rights holders are entitled to under applicable law or other arrangements.

2.2 The ownership of, and all intellectual property rights in, the Game Data generated during your use of the Game services belong to us, and we are entitled to dispose of such Game Data.

2.3 This Agreement shall not be construed as licensing or transferring to you any right or interest related to the Game or the Game Elements.

2.4 With respect to any third-party intellectual property rights that may be involved in the Game or the Game Elements, you shall use them in the manner prescribed by this Agreement. Where any infringement of a third party’s intellectual property rights arises solely from your breach of this Agreement or other reasons attributable solely to you, you shall bear sole responsibility and compensate for any losses suffered.

Chapter 3 – Acquisition, Use, and Safekeeping of the Game Account

3.1 Acquisition of the Game Account

(1) If you wish to use and enjoy the Game and the Game services, you must fully agree to the terms of this Agreement and, in accordance with applicable laws and regulations and the requirements of the registration page, complete the registration process, including but not limited to entering correct basic particulars and information. You undertake to register using your true identity, including but not limited to completing identity verification as required by the Game and agreeing that the information you provide may be submitted to a third-party institution for verification, and you warrant that the materials and information provided are true, complete, and valid. You bear the corresponding legal responsibility for the information provided in accordance with applicable law and this Agreement.

(2) Upon successful registration, you will obtain a corresponding account, with which you may log in to the Game and/or use the relevant services.

(3) If you refuse to provide the required materials and information, or the materials and information you provide do not meet the requirements, we are entitled to refuse to provide the relevant services or to assume any obligation. If there is any change to the materials and information you provide, you should update them promptly. If your game account information changes and is not updated promptly, such that your valid identity cannot be verified, we are entitled to refuse to provide any information or to assume any obligation.

(4) You have only the right to use the game account you create; ownership of the game account belongs to us.

(5) You fully understand and agree that we are entitled to review whether the identity information you provide at registration is true and valid, and to take reasonable technical and administrative measures to ensure the security and validity of your game account. In accordance with applicable requirements, we may use your registration information for age-assurance and player-protection purposes — for example, to determine whether you have reached the age of 18 (or the age of majority in your jurisdiction) and, accordingly, whether to apply play-time or other protective restrictions to your game account.

(6) To enhance your experience of the services we provide and based on the need for risk verification, you agree that we, or the lawful credit/risk-control service providers we cooperate with, may, within the scope permitted by law, collect and verify your information from institutions that lawfully hold it, for the purposes of verifying the authenticity of information and assessing risk.

3.2 Use and Safekeeping of the Account

(1) You are obliged to properly safeguard your game account and the related password, and to use them correctly and securely. The game account you register under this Agreement is to be used solely for your personal entertainment or consumption. You are entitled to the rights, and bear the responsibilities, for actions taken under your account after login. You must not share your game account with any third party, or transfer, gift, or otherwise allow others (including for boosting or account-leveling services) to use it. If your failure to properly safeguard and securely use your account and password results in loss of the password, account theft, or similar situations that cause harm to the civil rights of you or others, you must bear the resulting legal responsibility.

(2) You should notify us as soon as you become aware that your account or password is being used unlawfully, has been stolen, or shows any abnormality, and you may request that we take measures to suspend login to and use of the game account.

(3) Where we take measures to suspend login and use based on your notification, we are entitled to require you to provide and verify valid personal identity information consistent with your registered identity information. If verified as consistent, we will promptly suspend login and use. If you do not provide valid identity proof, or the identity proof provided is inconsistent with the registration information, we are entitled to refuse your suspension request.

(4) You fully understand and agree that, to improve the security level of the Game services, we are entitled to apply relevant technologies or software to the Game, but we do not guarantee that these measures can completely eliminate the risk of the game account being stolen or lost.

(5) You fully understand and agree that if we restrict, freeze, or terminate the use of your game account in accordance with the relevant business rules, this may result in the deletion of the Game Data and related information under your game account, as well as the loss of related rights and interests. Such loss shall be borne by you, and we shall bear no responsibility.

(6) You fully understand and agree that, in order to efficiently use server resources, if you have not used your game account to log in for an extended period, we are entitled — after giving advance notice — to take measures such as deleting the game account and the Game Data and related information under it. The foregoing may result in the loss of related rights and interests under that account, and we shall bear no responsibility.

(7) If, in order to protect your legitimate rights and interests, you provide us with valid personal identity information consistent with your registered identity information, we agree to provide necessary assistance and support, such as proof of account registrant and original registration information, at the request of competent administrative and judicial authorities, and to provide relevant evidentiary information to such authorities as needed.

Chapter 4 – Collection, Use, and Protection of User Information

4.1 You agree and authorize us to collect and use your User Information for the purpose of performing this Agreement. The collection, use, sharing, storage, and management of the personal information contained in your User Information will comply with our published Privacy Policy and applicable laws and regulations.

4.2 You fully understand and agree that if, during your use of the Game services, you disclose to others your various asset accounts, bank cards, credit cards, and corresponding passwords, or other important materials and information, any loss arising therefrom shall be borne by you.

Chapter 5 – The Game and Game Services

5.1 You may use the Game and Game services solely for non-commercial purposes through the following means:

(1) receiving, downloading, installing, launching, upgrading, logging in to, displaying, running, and/or taking screenshots of the Game;

(2) creating a game character, setting a screen name, viewing the Game Rules, user profile, and match results, setting game parameters, participating in online multiplayer battles, using the chat and social-sharing functions, and purchasing, using, and gifting virtual items through legitimate means within the Game;

(3) using one or more other functions that the Game supports and permits.

Any other form of unauthorized installation, use, access, display, operation, or transfer by you will be deemed a breach of this Agreement.

5.2 During your use of the Game services, you must not, without permission, record and disseminate Game content to others in any manner, including by using any third-party software for network distribution.

5.3 Where the Game is provided in software form, your use of the Game and services must also comply with the provisions of this Agreement regarding software download and installation.

5.4 If we discover, or receive a report or complaint, that you have breached this Agreement, we are entitled to delete the relevant content at any time without notice and, depending on the circumstances, to impose penalties on the offending game account, including but not limited to warnings, restricting or prohibiting the use of all or part of the functions, and account suspension up to deregistration, and to announce the results of such handling.

5.5 You fully understand and agree that we are entitled to impose penalties based on reasonable judgment for conduct that violates relevant laws and regulations or this Agreement, to take appropriate legal action against any user who acts unlawfully, and to preserve relevant information and report to the relevant authorities in accordance with applicable law. The user shall bear sole legal responsibility arising therefrom.

5.6 You fully understand and agree that, where your breach of this Agreement or the relevant service terms causes or gives rise to any claim, demand, or loss asserted by a third party, you shall bear sole responsibility; and where we suffer loss as a result, you shall also compensate us.

5.7 You fully understand and agree that virtual items and the like are part of the Game services, and we hereby license you to obtain a right to use them under this Agreement. Your purchase and use of virtual items must follow this Agreement and the specific Game Rules; furthermore, virtual items may be subject to a validity period, and if you do not use them within the prescribed period, then — except in cases of force majeure or causes attributable to us — they will automatically expire once the validity period ends.

5.8 You fully understand and agree that, in order to create a fair and healthy game environment, we are entitled to learn relevant information about your terminal device through technical means during your use of the Game services. Upon discovering any unauthorized program that endangers the normal operation of the Game services, we will collect all related information and take reasonable measures to address it.

5.9 You fully understand and agree that, when using the paid functions of the Game, you must pay the corresponding fees as required. This right belongs to our operational autonomy, and we reserve the right to change our business model at any time, including the right to change fee rates, the software functions subject to charges, the objects charged, and the timing of charges. We also reserve the right to upgrade, redesign, add to, delete, modify, or change the functions of the application, or to change the Game Rules. If you do not accept such changes, you should immediately stop using the application; your continued use is deemed acceptance of the changed business model.

5.10 You fully understand and agree that, in order to ensure game speed for you and other users, we are entitled to periodically transfer or clear certain past game data stored on the game servers.

5.11 You fully understand and agree that the Game services involve internet services and may be affected by unstable factors in the various links of the internet. Therefore, there are risks of service interruption or inability to meet user requirements due to force majeure, viruses or hacker attacks, system instability, the user’s location, the user powering off, and any other technical, internet, or communication-line causes. To the maximum extent permitted by applicable law, we do not warrant that the Game services will necessarily meet your requirements, nor that they will not be interrupted, and we make no warranty as to the timeliness, security, occurrence of errors, or accuracy, timeliness, and smooth transmission of information.

5.12 You fully understand and agree that, when using the Game services, there is a risk of anonymous or impersonated information from any other person that is threatening, defamatory, offensive, or unlawful, or that infringes others’ rights (including intellectual property), and you must bear such risks. We make no warranty of any kind for the Game services, whether express or implied, including all implied warranties and conditions regarding the authenticity of information, merchantability, fitness for a particular purpose, title, and non-infringement; and we bear no responsibility for any direct, indirect, incidental, special, or consequential damages arising from your improper or unlawful use of the services.

5.13 You fully understand and note the following:

(1) We may, from time to time, update the application by releasing software upgrade packages or patches, online upgrades, and the like. During the update process, we may retrieve and collect information such as your client software version information for the Game, and automatically replace, modify, delete, and/or supplement it. This is a necessary operation or step for software updates; if you do not agree to such operation, please do not update. Your act of updating is deemed your consent to such operation.

(2) For the Game, some updates may be software-version updates; if you do not perform such updates, you will be unable to log in to the application. Such updates will cause the original software version on your terminal to be completely replaced by the new version.

(3) Measures taken due to your conduct in breach of this Agreement or regulations may cause time-limited virtual items under your current game account to become unusable because their validity period expires during the period of such measures, and any resulting loss shall be borne by you. The duration of such measures is counted within the validity period of time-limited virtual items; after the measures end, the validity period of virtual items will not be extended accordingly.

5.14 We may provide customer services such as explanations of the Game Rules, bug or cheat-tool complaints, recovery of game items, locking or unlocking of game items, and account appeals, through the application’s official website, customer-service hotline, game administrators, or other channels. The provision of the above services is conditional upon the following:

(1) You learn about the content, requirements, and fees of these customer services through the official customer-service website or other channels we provide, carefully choose whether you need the corresponding service, and express your needs to us truthfully and accurately.

(2) You agree to and accept our special agreement or terms regarding such customer services.

(3) You truthfully provide your relevant personal information and game situation as required by us, as well as other information you know about other users or the online game itself.

5.15 We are entitled to stop or interrupt the services provided by the game servers in any of the following circumstances, and shall bear no responsibility to users or third parties for any inconvenience or damage arising therefrom:

(1) periodic inspection or construction, updating of software and hardware, etc. — we are entitled to suspend services but will complete maintenance and updates as soon as possible;

(2) the servers are damaged and unable to operate normally;

(3) sudden failure of software/hardware and electronic communication equipment;

(4) line or other failures of the network provider;

(5) in emergencies, to safeguard public safety, national security, or the personal safety of other users or third parties;

(6) force majeure and other third-party causes.

5.16 We will, in accordance with applicable laws and regulations and this Agreement, take effective measures to protect the legitimate rights and interests of minors during their use of the Game services, including taking technical measures, preventing minors from accessing unsuitable games or functions, limiting minors’ play time, and preventing excessive play and online dependency among minors. As part of the Game Rules, we will also publish game-user guidelines and warnings in appropriate locations. All minor users should carefully read and follow these guidelines under the guidance of their legal guardians; other players should, when using the Game services (including multiplayer battles and chat functions), avoid posting or generating any content harmful to the physical or mental health of minors, in order to jointly build a healthy game environment.

5.17 You fully understand and agree that multiplayer battles, chat, and social functions depend on the internet and real-time communication, and may experience latency, matchmaking failure, battle interruption, message delay or loss, and similar situations due to network fluctuations, matchmaking queues, server load, and other factors. To the maximum extent permitted by applicable law, and except in cases of our intentional misconduct or gross negligence, we bear no responsibility for the foregoing situations or any losses they may cause you.

Chapter 6 – User Code of Conduct

6.1 You fully understand and agree that you must be responsible for all conduct under your game account, including any content you post and any consequences arising therefrom. You should make your own judgment about the content in the Game and bear all risks arising from your use of the Game services, including risks arising from reliance on the correctness, completeness, or usefulness of Game content. The Game cannot and will not be responsible for any loss or damage caused by the foregoing risks.

6.2 Other than using the Game services in accordance with this Agreement, you must not engage in any act that infringes the intellectual property rights related to the Game or Game Elements, or any other act that harms the legitimate rights and interests of us or any other third party.

6.3 Unless permitted by law or with our written permission, during your use of the Game services you must not engage in any of the following, including but not limited to:

(1) deleting all copyright information and content on the Game or other copies;

(2) reverse engineering, reverse assembling, reverse compiling, or otherwise attempting to discover the source code of the software, or using or disclosing such source code to any third party;

(3) scanning, probing, or testing the Game software to detect, discover, or locate any bugs or weaknesses that may exist therein;

(4) copying, modifying, adding to, deleting, hooking, or creating any derivative works from the data released into any terminal memory during operation, the client-server interaction data during operation, or the system data necessary for operation — including but not limited to using plug-ins, cheats, or unauthorized third-party tools/services to access the software and related systems;

(5) modifying or forging instructions or data during software operation, adding, deleting, or altering software functions or operating effects, or operating or disseminating to the public software or methods used for the above purposes, whether or not for commercial purposes;

(6) using the Game and Game services through third-party software, plug-ins, cheats, or systems not developed or authorized by us, or producing, releasing, or disseminating such third-party software, plug-ins, cheats, or systems;

(7) using, renting, lending, copying, modifying, linking, reposting, compiling, publishing, or publishing the intellectual-property content in the Game, establishing mirror sites, taking web snapshots, or providing services identical or similar to the Game services to others by means such as setting up servers;

(8) separating any part of the Game for standalone use, or otherwise using it in a manner inconsistent with this Agreement;

(9) using the Game’s name, trademark, or other intellectual property in a manner not provided for in this Agreement;

(10) other acts not expressly authorized.

6.4 If you engage in any of the following conduct during your use of the Game services, we will, depending on the severity of the circumstances and in accordance with this Agreement and the relevant Game Rules, impose handling measures such as temporary or permanent prohibition of login, deletion of the game account and Game Data, and deletion of related information; in serious cases, we may refer the matter to the competent authorities for administrative penalties, or pursue your criminal liability:

(1) using the Game and services to post, transmit, disseminate, or store content that endangers public safety or national security, or that is insulting, defamatory, pornographic, violent, disturbing to others, contrary to public morality, or that otherwise violates applicable laws, regulations, or policies; or setting a screen name or character name containing such content.

(2) using the Game and services to post, transmit, disseminate, or store content that infringes others’ legitimate rights such as intellectual property, trade secrets, portrait rights, and privacy.

(3) engaging in any act that endangers network security, including but not limited to: using unauthorized data or accessing unauthorized servers/accounts; entering public networks or others’ terminal systems without permission and deleting, modifying, or adding stored information; attempting, without permission, to probe, scan, or test the weaknesses of this software system or network, or otherwise undermining network security; attempting to interfere with or disrupt the normal operation of this software system or website, intentionally disseminating malicious programs or viruses, or otherwise disrupting or interfering with normal network information services; and forging the name or part of the name of data packets.

(4) engaging in any act that undermines the fairness of the Game services or otherwise affects the normal order of the Game, such as actively or passively boosting scores, colluding to cheat, using cheats or other cheating software, exploiting bugs to obtain improper and unlawful benefits, or publicizing cheats, cheating software, or bugs via the internet or other means.

(5) using the Game for any commercial activity such as posting advertisements or selling goods, or any unlawful act harmful to interests, such as trading game accounts, selling in-game virtual items or information, unauthorized top-ups, or hiring others to provide in-game services and paying them outside the Game. Upon discovery, we are entitled to suspend the account, to determine the suspension period at our own discretion based on the degree of impact you have caused, and to reclaim and delete all data you have improperly obtained.

(6) impersonating us, a Game service administrator, or a game-forum administrator or moderator to post any fraudulent or false information.

(7) various unlawful use of cheats.

(8) stealing others’ game accounts or game items.

(9) conducting unauthorized game-account transactions, or unauthorized transactions of game props, equipment, currency, etc.

(10) exploiting possible technical defects or loopholes in the online game system to profit, in various forms, for yourself or others.

(11) using all or part of the data generated and stored in the Game during your use of our paid or free games to profit, in various forms, for yourself or others.

(12) promoting cheats, private servers, boosting, currency farming, trojans, and the like, or publicly making negative publicity against us.

(13) profiting in reality, without permission, from the products and services we provide, as well as other conduct widely recognized in the industry as improper, whether or not expressly listed in this Agreement.

6.5 Multiplayer Battle (PvP) Rules

(1) When participating in multiplayer battle services, you should abide by the battle rules and the principle of fair competition. After a battle begins, you must not quit midway without cause, maliciously disconnect, or intentionally sever your network connection.

(2) You must not use any cheats, accelerators, modifiers, automation scripts, or other unauthorized third-party tools in multiplayer battles, or exploit game bugs to gain an unfair competitive advantage.

(3) You must not undermine the fairness of battles by means such as arranged score-boosting, throwing matches, collusion, or proxy play, or manipulate battle results, rankings, or points.

(4) Multiplayer battle services depend on an internet connection and may be affected by network latency, packet loss, matchmaking failure, battle interruption, and similar factors. For resulting anomalies in battle results, unsettled data, and similar situations, and except in cases of our intentional misconduct or gross negligence, the related risks shall be borne by you and we bear no responsibility.

(5) If you violate the above rules, we are entitled, depending on the circumstances, to take measures including but not limited to warnings, deducting points/rank, restricting matchmaking, banning battle functions, and up to banning the game account.

6.6 In-Game Chat and User-Generated Content (UGC) Rules

(1) The Game may provide text instant-messaging and social functions. You understand and agree that all content you post or transmit through the chat or other social functions (including text, images, nicknames, etc., collectively “User Content”) is your sole responsibility, and you bear all legal responsibility arising therefrom.

(2) You must not use the chat or social functions to post, transmit, or disseminate any content that is unlawful, false, harassing, abusive, threatening, discriminatory, obscene or pornographic, violent or terror-related, that infringes others’ legitimate rights (including but not limited to intellectual property, portrait rights, privacy, and reputation), or that is contrary to public order and good morals.

(3) You must not use the chat or social functions for any commercial promotion or advertising, selling game accounts or virtual items, promoting unauthorized top-ups/cheats/private servers/boosting, and the like, nor induce or defraud other users.

(4) You must not use the chat or social functions to post or transmit to minors any content harmful to their physical or mental health, or to engage in other conduct that endangers minors.

(5) To build a healthy and safe community environment, we are entitled to conduct necessary review and filtering of User Content, to delete or block content in violation, and to take measures against violating accounts such as muting, restricting use of the chat function, and banning the account. Records we lawfully retain may serve as a basis for handling violations.

(6) You understand and agree that the chat and social functions are for real-time interaction between users, and we cannot review all User Content in advance. To the extent permitted by applicable law, we bear no responsibility for content posted by other users or any damage it may cause you.

6.7 Other than the methods of use provided for in this Agreement, and without our permission, you must not engage in any of the following acts; if you wish to engage in any of them, please contact us, obtain our consent, and, upon request, enter into an electronic or paper written contract:

(1) modifying, copying, distributing, renting, publishing, translating, compiling, adapting, and/or reposting the Game or its various derivative works, or making them public via the internet or other means.

(2) producing, manufacturing, wholesaling, selling, publishing, and/or distributing adapted derivatives of the Game.

(3) providing services for the Game such as testing, bug and cheat-tracking reports, advertorial writing and promotion, and competitive-intelligence collection.

(4) using the Game’s name, trademark, etc.

(5) other acts relating to the Game services, beyond those listed above, that require the developer’s consent.

6.8 If a user violates this Agreement or relevant regulations, we are entitled to take one or more of the following measures: immediately disconnecting the network; temporarily prohibiting account login; temporarily prohibiting use of paid functions; reducing or clearing points, levels, and/or honors; temporarily or permanently prohibiting speech; permanently deleting violating advertisements, false information, or unlawful speech; permanently deleting illegally obtained virtual currency, props, equipment, points, levels, honors, etc.; permanently prohibiting login and deleting all data generated by the account in the application; and other measures beyond those listed. The foregoing measures may be taken continuously, intermittently, or alternately. If any account or character of a user violates this Agreement or other relevant provisions, we are entitled to sanction all accounts and characters of that user, including but not limited to suspending, terminating, or deleting all accounts of that user.

Chapter 7 – Download and Installation of Software

7.1 Use of the Game services may require you to download and install relevant software. You may obtain the software through our official channels or from third parties authorized by us. If you obtain the Game or a same-named game from an unauthorized third party, you will be deemed to be unauthorized; we do not guarantee that such game will function normally, and we are not responsible for any loss arising therefrom.

7.2 We may develop different software versions for different terminal devices or operating systems. You should choose to download the appropriate version according to your actual situation and install it correctly following the program prompts.

7.3 During software installation, other software may be recommended to you; you may choose whether to install it.

7.4 If you no longer need to use the software or need to install a new version, you may uninstall it yourself. If you are willing to help improve our products and services, please tell us your reason for uninstalling.

7.5 To ensure the security and functional consistency of the Game services, we are entitled to update the software, or to change or restrict some of the software’s functions without specific notice to you.

7.6 After a new software version is released, the old version may become unusable, and we do not guarantee that the old version and the corresponding customer services will remain available. Please check for and download the latest version at any time.

Chapter 8 – Disclaimers

8.1 The Game and Game services are provided on the basis of the actual condition and version provided to you. We do not warrant that: the Game and Game services are error-free and will not be interrupted; all defects have been corrected; or the Game and Game services will not be harmed by viruses or any other factors. Except as expressly provided by law, we hereby expressly disclaim any express or implied warranty, including but not limited to warranties regarding the performance, suitability, or non-infringement of the Game and Game services.

8.2 Under no circumstances will we be responsible for losses you suffer during your use of the Game and Game services that are caused by force majeure. Such force majeure events include but are not limited to applicable laws, regulations, policies, and governmental orders, or other unforeseeable, unavoidable, and insurmountable events such as earthquakes, fires, snowstorms, tsunamis, typhoons, strikes, and war.

8.3 We may, based on the materials or information we know or hold, independently decide to change, terminate, or suspend your use of any Game and Game services at any time without prior notice to you, except where advance notice is required by applicable laws and regulations, this Agreement, or an arrangement between you and us. If, due to your conduct in breach of applicable laws and regulations or this Agreement, we terminate or suspend your use of any Game and Game services in accordance with the relevant provisions, we will bear no responsibility to you, and we are entitled to require you to bear the corresponding responsibility.

8.4 The Game and Game services may experience anomalies in your account data, such as your game character, props, equipment, and currency, due to software bugs, version-update defects, third-party virus attacks, internet connection, or any other factor. Before the cause of the data anomaly is ascertained, we are entitled to temporarily freeze the game account; if the data anomaly is found to result from abnormal game behavior, we are entitled to restore the game account data to its original state prior to the anomaly (including recovering transferred data from third parties), without bearing any responsibility to you.

8.5 You are not entitled to obtain game accounts, props, equipment, currency, etc. from any third party by purchase, acceptance of a gift, or other means. We bear no responsibility for third-party transactions, and will not accept any appeal arising from third-party transactions.

8.6 You fully understand that advertisements, links, or other forms of promotional content placed by third parties in the Game are provided by them on their own; you should judge their authenticity yourself, and we make no express or implied warranty for such promotional content. For services or goods you purchase through us or through linked websites, the transaction exists solely between you and the provider of those goods or services and is unrelated to us; we bear no legal responsibility for any matter arising between you and the provider.

8.7 You fully understand that different operating systems are objectively not interoperable, which is not caused by us, and may result in your top-ups and game data on one operating system not being smoothly transferred to another. The risk of top-up loss and game-data loss caused by your switching between different systems shall be borne by you, and you may not require us to bear any responsibility.

8.8 You fully understand that the Game may set up mandatory battle zones or gameplay. If you do not agree to mandatory battles, please do not enter such game or game zone; your entry will be deemed agreement to such gameplay and acceptance of the corresponding consequences.

8.9 You fully understand and agree that flashing, jailbreaking, rooting, downgrading, or reinstalling the operating-system version of your device (including but not limited to downgrading the device’s iOS version to a lower version), or changing devices, may cause device-identifier information to change and local data to be cleared. If your game saves, account, or data are associated with the device identifier, the above operations may cause your original saves, account, and game data to be unrecoverable or permanently lost. Any resulting risks and consequences — including save loss, account irrecoverability, and loss of top-ups and virtual items — shall be borne by you, and we bear no responsibility. We recommend that you properly back up your data before performing such operations and save your game progress through the account registration/binding method we provide, to reduce the risk of data loss.

Chapter 9 – Privacy Policy

9.1 We will take reasonable measures to protect users’ personal privacy information. Except as otherwise provided in this Agreement, the Game services will follow our published Privacy Policy. The collection and use of device, network, and communication information necessary for the multiplayer-battle and chat functions also follow the Privacy Policy and applicable laws and regulations.

Chapter 10 – Governing Law and Dispute Resolution

10.1 You agree that all matters related to this Agreement, including all disputes, are subject to the jurisdiction of the court of the place where the Game Provider is located. The laws and regulations of the region where the Game Provider is located shall apply, without regard to any conflict-of-laws provisions.

10.2 In the event of a dispute arising from the performance of this Agreement or related to this Agreement, the parties shall first resolve it through friendly negotiation. If negotiation fails, either party may file a lawsuit before a court of competent jurisdiction.

10.3 The titles of all clauses in this Agreement are for ease of reading only, have no practical significance, and may not be used as a basis for interpreting the meaning of this Agreement.

10.4 If any term of this Agreement is partially invalid for any reason, the remaining terms remain valid and binding on all parties.

10.5 When you use the Game services, you should comply with relevant local laws and regulations and respect local morals and customs. If your conduct violates local laws, regulations, or morals, you shall be solely responsible for it.

10.6 You should avoid becoming involved in political and public events through your use of the Game services; otherwise, we are entitled to suspend or terminate the services to you.

Chapter 11 – In-App Purchases and Refunds

11.1 The Game may offer paid content, including but not limited to virtual currency, Virtual Items, paid features, and subscriptions (collectively, “In-App Purchases”). In-App Purchases are optional and are made through the payment channel provided by the applicable application store or platform.

11.2 Once an In-App Purchase is completed and the corresponding virtual currency, Virtual Items, or paid content has been credited to or made available in your account, it is deemed to have been fully delivered and provided to you.

11.3 Virtual currency and Virtual Items are licensed to you for use within the Game in accordance with this Agreement. They have no monetary value, do not constitute property, cash, or a balance of any kind, cannot be exchanged or redeemed for cash, and are non-transferable except as expressly permitted by us. They may be subject to validity periods and may expire as described in this Agreement.

11.4 Refunds for In-App Purchases are handled by the applicable application store or platform in accordance with its applicable refund policy. If you wish to request a refund, you should submit your request in accordance with the policy of the relevant application store or platform. Where the mandatory law applicable to you or the relevant platform’s policy grants you broader refund rights, those rights prevail.

11.5 Except where a refund is handled by the applicable application store or platform under Clause 11.4, and except as required by the mandatory consumer-protection laws applicable to you, all In-App Purchases are final and non-refundable. Such mandatory exceptions include, for example, cases where the paid content is materially defective, or materially fails to conform to its description or advertising, and the non-conformity cannot be remedied. Nothing in this Agreement excludes or limits any statutory right to a refund or remedy that cannot lawfully be waived.

11.6 Without prejudice to your non-waivable statutory rights and to the policies of the applicable application store or platform, we will not provide a refund, and any refund request may be declined, in the following circumstances:

(1) virtual currency, Virtual Items, or paid content that has already been used, consumed, redeemed, or has expired;

(2) where your account is restricted, suspended, or terminated, or content is removed, as a result of your breach of this Agreement or the relevant Game Rules;

(3) purchases or top-ups made through any channel other than our officially designated channels or an official application store, including any unauthorized top-up;

(4) dissatisfaction arising solely from your subjective preference, change of mind, or failure to use purchased content within its validity period, where the content otherwise conforms to its description;

(5) loss of virtual currency, Virtual Items, or data caused by your own acts, including account sharing or transfer, device changes, jailbreaking/rooting, or disclosure of your account credentials; or

(6) requests that cannot reasonably be verified as relating to your own account and payment.

11.7 Where the Game offers auto-renewing subscriptions, a subscription will automatically renew at the then-current price through the applicable application store or platform unless auto-renewal is turned off within the period required by that platform before the end of the current cycle. You can manage or cancel auto-renewal in your account settings with the relevant application store or platform. Cancellation takes effect at the end of the current billing cycle, and amounts already charged for the current cycle are non-refundable except as required by applicable law or the relevant platform’s policy.

11.8 If you initiate a chargeback, payment reversal, or payment dispute in bad faith, or otherwise obtain content without making the corresponding payment, we reserve the right to suspend or terminate your account and to revoke the relevant virtual currency, Virtual Items, and paid content, without bearing any liability and without prejudice to any other rights or remedies available to us.

11.9 We and/or the applicable application store or platform may change the price of In-App Purchases at any time. Any price change applies only to purchases made after the change takes effect and does not affect purchases already completed.

Chapter 12 – Miscellaneous

12.1 Responsible Gaming Reminder: Please play in moderation. Reject unhealthy and pirated games; protect yourself and guard against fraud; and arrange your play time reasonably. Moderate gaming can be good for the mind, while excessive gaming can be harmful to your health.

12.2 If you have any comments or suggestions regarding this Agreement or the Game services, you may contact our customer service department, and we will provide you with the necessary assistance. Contact details are as follows:

Contact email: winsupport@winlonpte.com

Effective date: June 24, 2025